Please read these Terms and Conditions carefully before using the cu99 platform. They form a legally binding agreement between you and cu99.
Key Highlights of the cu99 Terms and Conditions at a Glance
You must be at least 18 years old to open an account on cu99. Each person may hold only one account. Registering with accurate information is mandatory.
All bonuses on cu99 are subject to specific wagering requirements. cu99 reserves the right to cancel any bonus at any time to prevent misuse.
Set limits apply to deposits and withdrawals. Withdrawals may be delayed if KYC verification has not been completed. All payments must be made through registered methods.
Fraudulent activity, operating multiple accounts, or using software to gain an unfair advantage is strictly prohibited and may result in account suspension.
Cu99 keeps your personal data secure and does not sell it to third parties. For more details, please refer to our Privacy Policy.
Cu99 is committed to promoting responsible gaming. Users can manage their gaming habits through self-limit, cooling-off, and self-exclusion options.
By using the cu99 platform, you are considered to have fully read, understood, and accepted these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the platform.
Cu99 (hereinafter referred to as the "Platform" or "we") is an online gaming and betting platform serving users in Bangladesh. By using the cu99 website, mobile app, or any of our other services, you (hereinafter referred to as the "User" or "Member") agree to be bound by these Terms and Conditions.
These Terms and Conditions were last updated in January 2026. cu99 reserves the right to amend these terms at any time, and users will be notified of changes in a timely manner. Continued use of the platform after any changes constitutes acceptance of the updated terms.
Cu99 is a fully licensed and legitimate online gaming platform. All our operations are conducted in accordance with international gaming standards.
Users must be 18 years of age or older to register on cu99. Providing accurate and complete information during registration is required. Accounts created with false information may be closed at any time.
Cu99 reserves the right to verify any account and may request additional identity documents when necessary. Certain services may be restricted until the verification process is complete.
Cu99 complies with international Anti-Money Laundering (AML) policies. As a result, KYC verification is mandatory before processing withdrawals above a certain threshold or in any case where suspicious activity is detected.
The KYC process typically takes 24–72 hours to complete. Submitting all required documents upfront helps speed things along. All information provided during KYC is kept strictly confidential.
Cu99 supports multiple deposit methods, including Mobile Banking, Nagad, Rocket, bank transfer, and cryptocurrencies such as USDT, Bitcoin, and Ethereum. cu99 does not charge any processing fees for deposits, though payment gateway fees may apply.
Cu99 reserves the right to refuse a deposit refund where evidence of fraudulent activity is found. All deposit transactions are processed through secure, encrypted channels.
To request a withdrawal from cu99, your account must have sufficient balance and your KYC verification must be complete. Withdrawals are only processed to the same payment method used for the original deposit.
Withdrawal processing times depend on payment gateways and banking systems. Processing may be delayed on weekends or public holidays.
Cu99 regularly offers a variety of bonuses and promotions, including welcome bonuses, deposit bonuses, cashback, free spins, and reload bonuses. Each bonus comes with its own terms, which you should read carefully before opting in.
All active offers are available on the cu99 promotions page. For any bonus-related queries, please reach out to live support.
The cu99 betting section offers a wide range of Sports Betting, live betting, and casino gaming options. Once a bet is confirmed, it cannot be changed or cancelled.
All games on cu99 are regularly audited by independent third-party auditors. Results are never manipulated — that is our core commitment.
The following activities are strictly prohibited on the cu99 platform. Violations may result in permanent account closure and forfeiture of all balances.
Cu99 reserves the right to take legal action in the event of any breach of these prohibitions. Suspicious activity may be reported to the relevant authorities immediately.
Cu99 takes the protection of user personal data seriously. Information collected at registration is used solely for service delivery, identity verification, and legally required purposes.
For more details, visit our Privacy Policy Read the page.
Cu99 believes gaming should be a form of entertainment and should never lead to financial hardship. We provide a range of tools and support to help users game responsibly.
If you feel that gaming is having a negative impact on your life, please reach out to our support team. To learn more, visit our Responsible Gaming View the page.
No one under the age of 18 is permitted to play on cu99. Parents and guardians are encouraged to use parental control software to keep children away from online gaming.
Cu99 reserves the right to temporarily or permanently suspend any account, without prior notice, in the following circumstances.
Users may also close their account voluntarily at any time by contacting support. Before closure, any verified balance will be available for withdrawal, unless there is a pending fraud investigation.
Cu99 reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes in advance via email or through the platform.
If you have any questions or feedback about these Terms and Conditions, please contact our support team. We are always here to help.
For any questions regarding the terms, contact our support email: [email protected] — We typically respond within 24 hours.
Register on cu99, accept the Terms and Conditions, and enjoy a welcome bonus, secure payments, and a wide selection of games.